Physical Therapy
Patients check in for their session on the lobby tablet. The PT sees the queue update, knows who's next, and every visit is logged for billing and progress notes.
For PT, Occupational Health, Walk-In & DOT / FAA Clinics
The modern patient check-in system your clinic deserves.
Patients sign in on a tablet, your front desk hears a chime, the queue updates live, and every visit becomes an audit-ready record. Built for physical therapy, occupational health, walk-ins, and DOT / FMCSA collection sites — one platform, every clinic.
Who it's for
One check-in system. Every kind of clinic.
If patients walk through your door and you need to know who showed up, when, and why — CollectorBench fits.
Occupational Health
Pre-employment physicals, return-to-work clearances, and injury follow-ups — all triaged from one queue. Employer contact captured at check-in.
Walk-In & Urgent Care
No appointment? No problem. Patients enter their reason for visit, and your front desk sees them appear on screen with a soft chime — no clipboard required.
DOT / FMCSA Collection Sites
All six reasons under 49 CFR Part 40: pre-employment, random, post-accident, reasonable suspicion, return-to-duty, follow-up. Plus DOT physicals and FAA flows.
Built for the workflows clinic teams actually use
49 CFR Part 40
14 CFR Part 120
FMCSA
FAA Order 9120.1D
DOT-Ready
Everything you need
A complete check-in & compliance toolkit.
From the QR scan on the wall to the signed certificate in their inbox — CollectorBench handles every step your clinic runs today, just faster and without paper.
Branded QR check-in
Print a QR code, stick it on your front desk. Patients scan, fill out their info, and land in your queue — no app to download, no clipboard to chase.
Real-time queue
Live dashboard showing who's waiting, who's testing, who's done. Color-coded by test type — DOT, FAA, pre-employment, random, post-accident.
Auto-generated certificates
PDF certificates with QR verification, signature blocks, and FAA/FMCSA-ready fields. Generated the moment the test is marked complete and emailed automatically.
Role-based access
Front desk, collector, lab tech, DER, and owner — each role sees exactly what they need and nothing more. Multi-tenant isolation between locations and companies.
Audit trail, always-on
Every check-in, signature, and status change timestamped and signed. Export the full audit log as a PDF for your next DOT or FAA inspection — in one click.
SMS & email notifications
Auto-notify the patient when it's their turn, the employer when the test is complete, and the DER when results come back. No more "did you get my paperwork?" calls.
Try it yourself
A live check-in, right here on this page.
No login, no signup. Type a few fields and watch how a patient checks in at a CollectorBench site.
Patient details
Fill these in like a patient would on the lobby tablet or their phone.
Waiting for patient details…
Fill in the form on the left and press Continue check-in.
For your front desk
A staff dashboard that earns its real-estate.
The screen your team actually keeps open all day. Live queue, soft chime when someone checks in, one-click receipt + daily log printing, and CSV export for billing.
Email + Printable Records
Every check-in lands in the inbox and in the binder.
The moment a patient checks in, your front desk gets an email. One click prints a clean receipt for the patient and a daily log for your records.
Auto-Notifications
No more “did you get my paperwork?” calls.
CollectorBench emails the donor when it’s their turn and the employer the moment the specimen ships to the lab. Your MRO still handles result delivery to the DER — we never touch results.
Queue updates to donors
“Specimen collected” to employers
Refusal & no-show alerts to employers
We never send results
SMS notifications coming soon as a paid add-on. Email is included at every tier — powered by Resend, 3,000 emails/month included.
Records & audit
Any patient. Any day. Any employer. One search.
DOT auditor walks in asking for last quarter’s check-ins for Acme Trucking? Pick the date range, type the company, hit print. You’re done before they sit down.
Date-range search
Last week, last quarter, a single Monday last March — pick any window and the queue you saw that day comes right back.
Filter by company & name
Pull every check-in from one employer, one driver, or one reason code — ready to hand to an auditor or DER on the spot.
Print or export
One click for a letter-size PDF log with your filter summary on top. Another for CSV that drops straight into Excel.
How it works
Three steps from paper chaos to paperless calm.
Set up your site
We onboard your clinic in under an hour — your logo, your collectors, your test types, your QR codes printed and ready for the front desk.
Patients self check-in
Patients scan the QR code or use the lobby tablet. Employers send their people a direct link. Everything flows into a single live queue.
Test, sign, certify
Your collector finishes the test, signs in-app, and the certificate is generated and emailed automatically — with audit-ready records preserved forever.
Built by the developer, used at a real clinic
I built it for the collection site I work at. Now it powers three production workflows there.
I’m a full-stack developer at a South Florida collection site that runs FAA and FMCSA testing every day. I designed and coded CollectorBench from scratch — the database, the worker, the dashboard, the print pipeline, all of it — so we could stop chasing paper and clipboards.
Three workflows at the clinic are already powered by CollectorBench: donor check-in, the training portal our DOT clients certify on, and the DER assistance flow. When you sign up, you get the same platform I use myself — hardened by real audits, real walk-ins, and real DOT paperwork.
Workflows powered by CollectorBench today
Donor check-in
Live
QR sign-in, live queue, signed receipts, and printable daily logs. Every patient who walks through our door uses this.
Training portal
Live
FAA and FMCSA compliance training for our DOT clients, with auto-generated certificates and QR verification.
DER assistance
Rolling out
Result routing and DER notifications for FAA collection workflows — the piece that closes the loop after the cup leaves the site.
Same platform. Same code. Same audit trail you see here.
Simple pricing
Pick the plan that fits your clinic.
Month-to-month. Cancel anytime. Every plan includes a 14-day free trial, free setup, and US-based support.
14-day free trial
Free setup · up to 2 weeks
No card to start
Cancel anytime
Starter
Solo clinics testing the waters$99/mo
- 1 location · 2 staff users
- Up to 150 check-ins / month
- QR check-in & live queue
- Email notifications
- Printable receipts & daily log
- Email support
Professional
Single-location DOT & FAA clinics$249/mo
- 1 location, unlimited staff
- Unlimited check-ins per month
- Everything in Starter
- Records search & audit log
- Employer auto-notify
- CSV & PDF export
- Live onboarding & training
Pro + White-Label
Single-location, your brand$399/mo
- Everything in Professional
- Your logo & colors
- Your own domain for check-ins
- Custom email sender
- Co-branded receipts & logs
- Priority email support
Enterprise
Multi-location groups & TPAs$699/mo
- 3 locations included
- Everything in Pro + White-Label
- Dedicated onboarding
- Priority phone support
- 99.9% uptime SLA
- Co-branded MSA
- Add locations for $79/mo each
Optional add-ons
iPad Kiosk
Pre-configured iPad shipped ready to plug in for your lobby. Hardware is separate from your monthly software plan — bring your own iPad, or order one from us after you sign up.
$449 one-time
or $25/mo rental (12-mo min)
Ships only after signed agreement and first month paid. Trial customers use their own device.
SMS Notifications
Text donors when it’s their turn and text employers when the specimen is collected. Coming soon.
+$29/mo
Coming soon
Extra Location
Add an additional clinic location to any tier. Each location includes its own dashboard, queue, and records.
+$79/mo per location
White-label available
Run CollectorBench under your own brand
Your logo, your colors, your domain (e.g. checkin.yourclinic.com). Same software, your name on it. Included in Pro + White-Label ($399/mo) and Enterprise ($699/mo).
Trusted by compliance teams
Built by someone who runs a collection site.
CollectorBench grew out of a real clinic in Florida that runs both physical therapy and DOT collections. Every feature exists because we needed it ourselves.
We went from 40 minutes per intake with paper forms to under 8 with the QR check-in. My collectors actually have time to do their job now.
Our last FMCSA audit took 6 weeks of paper-pulling. With CollectorBench, the auditor asked for our chain-of-custody log and I had a signed PDF in their inbox in 90 seconds.
The branded portal is what closed it for me. My patients see our logo, not some white-label generic. Looks like we built our own software.
Common questions
Everything else you're wondering.
Is CollectorBench HIPAA-compliant?
HIPAA doesn’t apply to CollectorBench because we never store protected health information. We collect only donor name, employer, reason for test, and signature — no Social Security numbers, dates of birth, medical results, or insurance data. PHI stays in your existing clinic systems (paper files or EMR), so you don’t need a Business Associate Agreement with us, and there’s nothing for HIPAA to regulate.
How long does setup take?
Free guided setup is included on every tier and takes up to 2 weeks — most clinics are fully live within a few business days. Starter plans are self-serve and you can run your first check-in within 15 minutes of signing up. Professional and Enterprise include a guided onboarding call, staff training, and help importing your existing donor and employer lists.
Does it only work for DOT and FAA, or can a regular clinic use it?
Both. CollectorBench was built around 49 CFR Part 40 (DOT/FMCSA) and 14 CFR Part 120 (FAA) workflows — all six test reasons included — but the same check-in and queue work for any clinic: physical therapy, occupational health, walk-in, urgent care. Pick the reasons that match your clinic at setup.
Can patients check in without an app?
Absolutely — that's the whole point. The QR code opens a mobile-optimized web form in their browser. No app downloads, no accounts, no friction. You can also place a tablet in the lobby for walk-ins.
What if I already use other software?
Professional and Enterprise plans include CSV import/export. Enterprise unlocks a REST API so you can connect to Quest, LabCorp, your EHR, your billing system, or whatever else you run.
What payment methods do you accept?
All major credit cards via Stripe. Enterprise customers can pay by ACH or invoice (Net 30).
Ready to retire the clipboard?
Book a 15-minute demo. We'll show you exactly how CollectorBench fits your clinic — and you'll walk away with a 14-day trial whether you sign up or not.